Frequently Asked Questions

Q. My kids are adorable, but they don’t sit still and I’m worried they won’t behave...


A. I’m a mum of two very energetic boys, I get it, the more you tell them what to do, the less they want to do it! I usually start with a few ‘everyone look at the camera’ shots and then the rest of the session is pretty chilled out, I might give some suggestions for things to do, or more photogenic places to go, but generally I just let the kids play and explore. Often the best photos are when your kid is doing the thing that makes them most happy! And if meltdowns happen (and they will!) I may take an adorable photo of that, and then we can take a little break or head on a different adventure.




Q. Should I wait until everything is perfect?


A. Is family life ever perfect? Your kids want to see you, with them, so they can hold those memories and feelings in their hearts. You may never lose those 5 kilos, you may never re-paint that feature wall, and that is okay. Your kids don’t care, time goes fast, don’t wait. (or if you’re like me, a photoshoot is a great deadline haha).




Q. So how does it work? Where do we start?


A. Great question – click here to find out about the process of working together.




Q. When should I book my family session?


A. If you need a weekend, I am usually booked out 2-3 months in advance, so get in touch ASAP to check availability. If a weekday suits you, at least 2-4 weeks notice is great. I do get the odd cancellation, so it’s always worth checking if you aren’t sure!




Q. When should I book my newborn session?


A. If you want to capture your bub when they’re brand new, book a session as soon as you can. I only take on 4 newborns a month so I am able to be flexible if they need to be rescheduled. My sessions however are very relaxed and don’t require bub to be asleep to perform any crazy baby yoga positions, so even if your bub is 4-6 weeks old by the time you are feeling up to photos, they will still capture all that new baby love.




Q. What if my baby arrives early or late, can we move our newborn session?


A. Yes, absolutely! Often babies don’t like to stick to their due date and that is fine. I usually recommend booking your session for 2 weeks after your due date, and if bub comes early or late we can work out an available date to move the session.




Q. What days/times do you do the sessions?


Outdoor sunset sessions
I shoot Sunday-Wednesday, we start 1-2 hours before sunset, depending on the location.

Real life sessions
I shoot on Sundays and the time can vary depending on the activities you choose to do and the light in your home/yard, generally 2-3 hours before sunset

Newborn sessions
I shoot Sunday- Wednesday, we generally aim for a 10.30am start if that works with any older kids and naps.

If you have a wedding or other occasion, I do have some flexibility outside of these days/times, so please Get in touch




Q. Where can we do the shoot?


A. I absolutely love photographing families in places that are special to them, whether that is your family home, or the beach or park you always go to together, if the place is special to you, the photos will also be that little bit more special in the years to come. If it’s just a photogenic location for your sunset session you need, then let’s chat and I’m happy to recommend some options around the Gold Coast and Northern NSW.




Q. Can my dog be in the photos?


A. Absolutely! I have a big dog and he is our baby, I couldn't imagine having family photos without him! Let me know if you want to bring your fur baby and we can make sure it's a dog friendly location. They can be in all the photos if you want, or we can find a shady spot to tie them up or let them roam free if they are allowed, up to you!




Q. How much is it?


A. Click here to find out




Q. How does payment work?


A. A $200 deposit is required to book your date. Within two weeks after your session, you’ll be sent a link to a private online gallery, you'll have 7 days to choose your photos and pay for your package.




Q. Can I have a discount?


A. For past clients who have had a full family or newborn session with me I offer a $100 discount off your chosen package. If my sessions aren’t within your current budget, keep an eye out for one of my mini sessions by following me on my Facebook or Instagram as they are announced here first.




Q. Do you do mini sessions?


A. Yes! I usually do ‘Mummy & Me’ mini sessions around mothers day and Christmas mini sessions in November. These sessions are shorter than my regular sessions, with a small number of images at a discounted price. Best to keep an eye on my Facebook or Instagram as they are announced here first.




Q. What if the weather is bad or we’re sick on the day of the shoot?


A. Cloudy skies make for great photos, but I certainly don’t want to get stuck in a storm. If it looks like it may rain and this will affect our shoot, I’ll be in contact in the days prior and we can decide if we should reschedule.

If you or your little ones are sick, please try to give a least 24 hours notice, and we can reschedule when everyone is feeling better.




Q. What should we wear?


A. I’ll send you a detailed guide after you book your session, including lots of info on what to wear, what to expect and how to prep for your session. But if you have any questions, let’s chat.





Q. Do you photograph extended families?


Yes! The relationships between cousins, grandparents, aunts is truly special and many families gift a session to a loved one for special occasions. You are welcome to also split off into separate family groups for photos also. I require pre-purchase of the $950 package including all 70+ images to book these sessions.




Q. Do you travel outside of the Gold Coast?


Yes, travel within 45 minutes of Burleigh Waters is included in your session. Travel to Brisbane or Byron suburbs is $50. Happy to consider travel outside these areas. I often road trip down the coast to see family in Sydney and the Central Coast so please get in touch​ to see when our next trip will be.





If you still have more questions, there’s a quick, easy way to get them answered:

What they say...

We saw Heidi for a family session in September. I wasn't sure if we would have many nice shots with a not-too-cooperative 2-year-old and two awkward adults, but Heidi managed to capture some beautiful moments and so many candid shots of our toddler, we had a hard time choosing which ones to keep. 
Thank you Heidi for your wonderful work!
- Aiwen C